Madden Cards FAQ

We are the most trusted coin sellers in the Madden community. We are also sponsored by many known Madden Youtubers such as Tokenasty and TDPresents, so you know you can trust us in providing you with the best service possible. See our sponsors page here: https://www.mutstore.com/pages/sponsors

When you place an order you have two options, either a custom player where you provide the image and stats etc or a real player card. We will get the info provided and design, print, package and ship the card to you. Click on “CREATE YOUR CARD” now to get started.

Click on the livechat button in the bottom right corner and one of our assistants will help you. also feel free to email support@mutstore.com. We will aim to respond as quick as possible.

We aim to despatch all orders within 24-48 hours.

Shipping within the United States is $5. Shipping to the rest of the world is also $5.

Once your order is shipped we are told by the courier it should take roughly:

WORLDWIDE DELIVERY SPEED (WORKING DAYS)

  • Tracked: 5-7 working days
  • Signed: 5-7 working days
  • Standard: 5-7 working days

EUROPE DELIVERY SPEED (WORKING DAYS)

  • Tracked: 2-4 working days (Western Europe )
  • Tracked: 3-5 working days (Rest of Europe)
  • Signed: 3-5 working days
  • Standard - 3-5 working days

Please be aware that couriers also have delays and we are unable to control those if the delivery is not 100% on time with those estimations. Large and Extra Large cards can take a few extra days due to the size of them. All large and extra large cards are shipped with a tracking number.

Our cards are made from top of the line quality Foamex. Foamex is a superior quality, extremely versatile PVC foam sheet.

We offer cards in 4 different sizes: Small, Medium, Large & Extra Large
  • Small (30cm x 19cm)
  • Medium (42cm x 27cm)
  • Large (59cm x 37cm)
  • Extra Large (84.1cm x 53cm)

Yes, our cards are completely customizable.

No, we professionally edit all pictures that are uploaded so they look the best possible on your custom card. Care is taken with each order to ensure the final product looks perfect. However there is software available for automatic background removal where you can do it yourself: https://www.remove.bg/

When you place an order it is submitted to our processing team. Usually your card will be printed within 24 hours. If you decide to change before this time frame, please contact us with your Order number via email support@mutstore.com

This is what we aim for however this could exceed if any delays occur or if we are in a busy period of the year. Weekends do not count towards the process as it's not a working day. Please order a few days earlier to be sure it arrives on time.
Purchased Fast Track? With fast track your order is prioritised when we print cards meaning its always done first and is shipped first, usually this is 2x faster then standard order. However please note that fast track does not speed up the shipment time as we do not have control over that.

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